Jefferson Innova Apartments

FIRST let me say that the customer service in the leasing office is impeccable, absolutely amazing. I knew as soon as I walked in these were the apartments for me. I worked with Blake, and she truly gave me a VIP experience and welcomed me with warm, open arms. Very detailed tour. she took the time to give me a feel for the environment, and i really appreciated that. very excited to start a new chapter of my life living at Jefferson Innova!

I have lived here for over a year and will be renewing. I have loved every minute of it. Jailine has gone above and beyond on helping me find my perfect apartment to transfer into. She took the time to show me around the entire community again and go over the benefits of each floor plan I was interested in. She has a keen eye to design and helped me visualize where to place my current furniture which I really appreciated Blake, Suwarni and Brandon in the officer are also incredibly kind and helpful. Whenever I need anything at all or have any issues finding a package they’re quick to help me. The maintenance team Pablo and Boki are outstanding! They host events monthly and I have been able to meet my neighbors at the events. I have enjoyed my time here thus far and am excited to continue my stay here!

I toured over 15 apartments around the Dallas area but none of them wowed me like Jefferson Innova. Suwarni was the best tour guide I have ever had the pleasure of working with. She showed me multiple models that fit my parameters and went the extra mile to make sure I was able to secure the unit I wanted. Definitely one of the nicest apartments in Dallas!

I toured the Jefferson Innova the weekend of arriving in Dallas first, and every other apartment toured just could not outmatch the welcoming atmosphere, layout, and amenities of Innova that we immediately requested to make a deposit to put the unit we wanted off the market. Shout out to our leasing agent, Suwarni🥰, for answering all of my and my family's questions and always being a text, phone call away, or email away. She was very accommodating throughout the entire process, including the actual move-in day, which was on a Sunday--Suwarni didn't have to be present at work on a weekend but still wanted to make sure I had all the phone apps downloaded and knew exactly how to use them; where to put the parking sticker on my car; and even came with me to the mail room to pick up a package that was delivered earlier than expected. Her company was so enjoyable; my family sincerely enjoyed and appreciated her warm personality, thoroughness, understanding, and humour throughout my relocation process. Thank you so, so much!!😆